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Click here to read CST customer Case Studies
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| Pennyhill Park installs Genesis GSM |
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Award-winning 5 Star Exclusive Hotel and Spa improves customer service with better staff communication - and slashes call costs.
"Genesis GSM has made a huge difference to Pennyhill Park. Our staff can now use a single mobile handset throughout the hotel for all communications" - Duncan Couper, Front of House Manager
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| Yotel use CST's pagers to streamline and automate one-way messaging for Yotel Cabin crew |
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Call-Systems task was to supply their paging solution but with an added twist! CST's pagers have
been turned into an invaluable, streamlined and automated one-way messaging tool for Yotel cabin crew.
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Micros Fidelio Mauritius have recently taken on the CST products. The
product portfolio was launched at the Hotel World Exhibition in Mauritius in July 2007.
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| JTECH Middle East goes live with the first Genesis installation in Dubai |
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JTECH ME provided
the solution with Genesis paging and communication software.
A PC based system compatible with Windows operating system
that controls all the on-site communications, delivering
specific messages and instructions to staff quickly, easily
and discreetly.
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| CST Ticks All The ISO 9001 Boxes |
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CST is one of the first major suppliers in the wireless communications industry to achieve ISO 9001 quality accreditation.
Greville Payne of QMS led the assessment team as CST's Emily Wells coordinated the in-house organisation.
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| CST Man Qualifies for Melbourne |
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We are delighted to announce that Kevin Sheppard, a serving British soldier and nephew of CST's Sales Director Ashley Sheppard, will be competing at the 2006 Commonwealth Games in Melbourne in March 2006.
CST has sponsored Kevin for the past 3 years, helping him to achieve his goal to compete in the 3000m Steeplechase.
We are all extremely proud of his efforts and look forward to cheering him to success.
The heats are on Sunday 21st March 2006. Fingers crossed, he will be in the final is on Friday 24th March 2006.
Here's wishing Kevin all the best!
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| GATWICK’S GOT YOUR NUMBER! |
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No longer do passengers with reduced mobility need to be
restricted while waiting for their flights. Previously,
passengers would have to wait in the 'assistance area' to
be called through, but now they can explore the services
of the departure lounge without having to worry...
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| Manage the Queue, Nip the abuse in the bud |
CST's low-cost, effective MediCall paging systems help NHS control its patients
Taking the wait (and the stress) out of NHS waiting areas
"Patients are given a CST MediCall pager as they book-in to the waiting area, leaving them free to go and get a snack, visit the shop or wait quietly outside, confident in the knowledge that they will not lose their place in the queue."
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| Now you see it, now you don’t |
CST's CommPass pagers sort out the queue at the superstore pharmacy counter,
delivering happier customers and increased sales throughout the store.
The queue at the pharmacy counter of big stores is set to be a thing of the past now Call-Systems Technology (CST) has introduced the CommPass Pharmacy paging system. Compass is specifically tailored to meet the needs of the pharmacy department and benefits both customers and retailers alike. |
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HotelGenesis Makes Hotels More Efficient and More Profitable
Hotels that want to improve their customer service will raise three cheers for a new software package from Call-Systems Technology (CST). The company has launched a revised and expanded version of its Genesis communications program, tailored specifically for hotels. HotelGenesis offers a total comms system that keeps staff, management and guests in contact with each other. CST's Sales Director Ashley Sheppard says: "It makes hotels more efficient, customers happier and profits bigger." . |
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AlarmAlert
GOODBYE FALSE FIRE ALARMS,
HELLO HAPPY CUSTOMERS
CST's new system prevents 90% of false alarms,
saving lives AND money
False fire alarms bedevil the hospitality market. They upset
customers - especially at 2.00 in the morning, in midwinter,
in a damp and dismal hotel car park, when people should be
tucked up warm in bed. What's more, they cost the industry
thousands a year - and those costs are set to rise. |
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| CST Appoints
New Sales Manager
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McNair Moves Up
Call-Systems Technology (CST) has appointed Bruce McNair as
Sales Manager for the UK and Ireland. McNair, 36, has been
with the company for five years and has played a major role
in its growth. |
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| CST: CHRISTMAS CAPACITY MANAGEMENT
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No room at the
Inn?
Make more of your capacity with CST's hospitality technology
Every business looks forward to finishing the year with
a bang, and to many caterers a good Christmas can make the
difference to finishing the year in profit. But often everything
will hinge on how much extra capacity you can squeeze out
of your tables of extra customers (spending all that extra
money). |
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| Big Brother's Love Buzzer helps CST celebrates
its tenth anniversary |
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Pink, Furry OrlaithAlert!
The Restaurant Show 2005, 19-21 Sept 2005
Stands 4041 and 5078
Call-Systems Technology (CST), the leader in communications for the restaurant and hotel industry, is ten years old at The Restaurant Show 2005. In fact, CST first launched itself (as JTech Call Systems) at the 1995 Show and has exhibited at every one since. And to celebrate, the company that used previous Restaurant Shows to launch such innovative and popular systems as WaiterCall, CustomerCall and AlarmAlert will unveil…. Big Brother's Love Buzzer!
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| CST helps deliver better customer service
AND more profits |
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New Comms & Software: Technologies For Restaurants
Call-Systems Technology (CST), the leader in communications
for the restaurant and hotel industry, will be showing its
full range of award-winning restaurant paging and communications
systems at the Show. CST will also be launching the latest
feature-packed versions of its successful hospitality control
and management software, designed to specifically improve
efficiency and profits. Each of CST's two stands will focus
on specialist divisions of the company's products.
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| CST's AlarmAlert for retailers: Stopping False
Fire Alarms |
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CST's new system for retailers saves lives, saves money,
and keeps customers happy (and spending)
False fire alarms cost the retail industry tens of thousands
of pounds every year – evacuating a store means loss of
revenue and loss of customers. If it happens too often,
walk-aways can quickly become stay-aways. For food retailers
the problem is worse, as each evacuation generates enormous
wastage, with many products abandoned in trolleys having
to be thrown away.
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| CST's dynamic new in-store communications
system |
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StoreCalls: The comms are strong in this one…
CST's dynamic new in-store communications system.
Stand N1, Retail Solutions, June 7-9 2005, NEC Birmingham Halls 17 & 18.
If there's one thing the retail sector needs it's a staff communications system to replace the loud, intrusive and often ineffective tannoy. At Retail Solutions 2005 Call-Systems Technology (CST) reveals StoreCall, not just as an alternative to the tannoy, but as a dynamic new standard in in-store communications.
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There are two big advantages of getting a balcony table at
the Wolseley, that noted all-day eaterie in Piccadilly, central
London. The first is that you can gaze down on the other diners
in the handsomely pillared hall below. The second is that
you can summon the waiter just by pressing a button. It's
known as Tablecall and it means that, instead of having to
wave your arms to hail a member of staff, you merely reach
out for the little walnut-panelled box on the wall and let
your index finger do the rest.
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Awards
| Service Call - Hospitality Week Award 2003
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A revolutionary wireless pager system for restaurants
and hotels - designed for customers to summon waiters
direct to their table - has won the award for 'Best Premises
& Facilities Management product' at the Hospitality
Week Product Awards at the NEC. Service Call, from Call-Systems
Technology (CST), is a paging system that allows customers
to alert waiters and other staff as soon as they are ready
by simply pressing a button on a table unit. The awards
at Hospitality Week, the largest UK catering show this
year, recognise the best and most innovative products
and services in the industry.
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Call-Systems Technology Ltd, Middlesex House, 29-45 High Street, Edgware, Middlesex HA8 7UU |
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