Friday, 18th May 2012

ConnectSmart Kitchen Hardware...

...at the touch of a button

Our kitchens are much quieter and run much more efficiently, which is giving us improved table turns. 
Senior VP & Chief Technical Officer of Ruby Tuesday, Inc
ConnectSmart Kitchen Hardware

ConnectSmart Kitchen - Kitchen Screen and Kitchen Management Systems

The ConnectSmart® solution from QSR Automations® offers innovative Kitchen Screen Automations Software and Hardware, proven to help casual dining operators execute fresher food faster.

Improved kitchen management systems throughput also adds to revenue and customer satisfaction. Unlike any other system, QSR’s kitchen screen fully integrated ConnectSmart kitchen screen solution ensures the kitchen influences front of house activities when used with QSR’s ConnectSmart Hostess, Seating and Table Management Software.


QSR's successful kitchen automations management solutions carry the addition of graphical kitchen screen capabilities, tabbed views, and web access from QSR's  kitchen screen sophisticated ConnectSmart Kitchen (CSK) software enabling hospitality operators of all sizes and concepts to maximize productivity, profit, and guest delight.

CSK kitchen autoamation kitchen management enhances accuracy, efficiency, and training with intuitive graphical kitchen views allowing user-defined colours, fonts, and font formatting - as well as the ability to dynamically display menu cards.


Powerful graphical and data access capabilities

With ConnectSmart Kitchen Screens (CSK), operators can categorise the routing, display attributes of every order or item along with displaying the screen to their specific business needs while making use of enhanced items and order details through the use of colors, fonts, and font formatting (such as bold, italics, and underline). 

QSR Screen

CSK kitchen management screen software helps operators in providing excellence within their restaurant with definable and easy to navigate tabbed views and customization of each of their kitchen station screens to display and manage all of the information that can be needed at that station. This includes making information from the web available at any kitchen station at the touch of a tab - or a keypad button.


Dynamic display menu cards

Another benefit of the graphical CSK kitchen management screens is the option to display menu cards, including animated menu cards for intuitively presenting plating instructions, at any station with the push of a keypad or touch screen button. Kitchen Operators can use the menu cards to ensure consistency, reduce training, and ease the introduction of new products and personnel. Electronic menu cards also cut down on cost and clutter associated with printing and distributing hard copy recipe information.


Advanced, effective table service automation

Similar to using QSR's ePic KDS in a table service environment, the CSK screens simplifies kitchen management and eliminates the need to print costly paper or call out orders from a central kitchen location to improve food quality, table turns, and guest satisfaction - getting out hot food hot, cold food cold, and getting it out quickly.

With QSR's kitchen display unique delay routing functionality, individual items are routed based on cook times to specific preparation stations in the kitchen. Changes made to each item at each preparation station - such as fired, cooking, prepared, and redo - are simultaneously indicated at the expeditor station at the order level, ensuring servers and managers know with a glance the status of their items and orders. Once orders are completed in the kitchen, they are automatically moved to the front of the expeditor view.

In addition to the graphical capabilities of the CSK kitchen management, the CSK's screens patent-pending Dynamic Routing functionality takes it a step beyond coursing and delay routing. Dynamic Routing continuously considers the status of the entire kitchen as well as each kitchen station that is impacted by the particular items on a particular order, and constantly makes adjustments as the CSK kitchen screen routes and displays the items for that order.


AccuPrep View

QSR's AccuPrep View gives table service operators another choice in how they can manage each individual kitchen station.  The AccuPrep View works in conjunction with QSR's kitchen management delay routing or Dynamic Routing functionality, ensuring that the item follows the process a chef follows.  The item moves through three different sections of the screen based on the real-time preparation status of the item, ending in a plating area that also shows the side item information. 

The AccuPrep View reduces unused screen space, eliminates confusion, and ensures no new items are missed.  Most importantly, the AccuPrep View protects food quality because the chef maintains focus on items that require action when those items need action, also ensuring that side items are not plated too early.


Gather and share critical production information

At the heart of QSR's kitchen screens comprehensive solution is ConnectSmart Reservations, Seating and Wait List Management with the added ability to capture and use production data within the restaurant and kitchen, which can be made available to the entire restaurant.


ConnectSmart QuoteBoss

QSR QuoteBoss

QSR's fully integrated ConnectSmart QuoteBoss software is available to users of QSR's CSK and QSR's ePic KDS. Using cook time data in combination with the real-time status reports from the kitchen.  Restaurants can rely on QuoteBoss to ensure their guests receive an accurate time when placing an order.

QuoteBoss can run on any Windows computer within the store network, including point-of-sale terminals. 

 


Strategic Kitchen Management benefits include:

  • Leverage existing technology, processes, resources, training                              
  • Ensure accuracy, consistency, quality to raise guest satisfaction                              
  • Enhance labour efficiency, minimize time-consuming training                              
  • Gain access to the key information most important to the business            
  • Improve productivity, grow revenue, maximize profitability

 


 

Robust Kitchen Automations Hardware:

  • A fit for any hospitality concept - including table service, quick service, fast casual, and pizza - where customizable intuitive graphical views and capabilities will benefit the environment
  • Call attention to exceptions and item and order status with colors, fonts, and font formatting
  • Dynamically display menu cards for any item at any time
  • Capture item and transaction level data important to the specific environment
  • Route at the item and order level while displaying average cook times at prep stations and average order times at pack stations  
  • Powerful, efficient, redundant, open architecture  
  • Extensive point-of-sale interfaces  
  • Simplify table service kitchen operations with intuitive menu cards, patent-pending Dynamic Routing, the AccuPrep View, and sophisticated expo management
  • Robust quick service features include countdown timers, summary tables, load balancing, item consolidation, trays, concept indicators

 

Kitchen Display Benefits:

  • Customisable routing and display attributes for items and orders.
  • Graphical capabilities – including the use of different fonts and font formatting – maximises screen layout, enhances accuracy, and enables the use of electronic menu cards.
  • Tabbed views to manage multiple activities from one screen.
  • Web access for recipe book, help, training videos, etc.
  • AccuPrep View to ensure chefs focus on items that require action when they require action.
  • Enhance food quality by automatically routing items to the correct preparation station based on cook times for simultaneous completion of all items from an order.
  • Eliminate manual processes to streamline operations for quieter and more organised kitchens, shortened ticket times, decreased waste, and reduced labour costs and stress.
  • Gain visibility into operations with speed of service times for items and orders displayed on each screen and captured for reporting
    as well as data analysis.
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