Easy to ask for help in Aisles and Everywhere
Assistance whenever and wherever needed. Indoors and outdoors, in changing rooms, car parks... anywhere!
Rugged and Highly Visible - Personal Service Throughout the Store
Effective and rugged In-Aisle Call Buttons ensure shoppers receive the personal help they need - especially in challenging areas with heavy, high, locked or cut merchandise.
The perfect choice for DIY stores, club warehouses and speciality chains desiring to capitalise sales through enhanced customer service.
The durable design resists damage in active shopping areas whilst providing an attractive customer touchpoint. Bright flashing front and side lights enhance visibility down long aisles.
The CB938A also features "MAGSwivel Technology". A swivel bracket on the top and a powerful magnet on the bottom that releases and allows the callbox to pivot upward when contacted by a forklift, trolley, ladder etc.
Benefits
- Rugged and durable - Features MAGSwivel mounting technology & extra strong extruded enclosure, work together to resist breakage.
- Attractive - Custom art and colours to complement your store.
- Friendly - Voice message assures customers that help is on the way.
- Visible - High profile shape and optional bright flashing "attention" lights.
- Long Battery Life - Typical 3 to 7 year battery life - you may never need to change batteries!
Designed to 'empower' shoppers by ensuring they find the help they need when they need it - at the crucial moment when buying decisions are made - the Indyme solutions will make significant improvements to store operations and profits.
Indyme Customer Help-Points
The Indyme product range starts with simple 'Need help' call boxes strategically located in areas of the store where customers might be expected to make buying decisions but might otherwise have to wait for staff to help them decide. Contemporary and elegant in looks, the boxes sit perfectly with retailers' store designs.
Click here for more Indyme solutions.
CUSTOMER HELP-POINTS FEATURES
- Communicates with new and existing Two-Way Radios, Pagers, In-Store Phones (by voice or by text), PDA or PA Systems.
- Full escalation if call is not answered within pre-set timescales.
- Full online reporting facility
- Reduce store shrinkage and maximises sales.
Customer Call Buttons
Features & Benefits
Customer Call Buttons Complement Store Security
Combine security with good customer service
You may not initially associate call buttons with store security, but there are many ways in which these customer help points can complement a security system.
Retailers often stock valuable items, which need to be locked up to protect them from damage and theft.
Although this is a necessity from a business point of view, customers can be left frustrated when they want to examine a particular product but are unable to find a member of staff to give them access to the secure display case.
These buttons provide the perfect solution. Installing call buttons by secure display cabinets will allow customers to call for assistance at the touch of a button, while you can rest assured that your most valuable items are kept secure.
Installing Indyme aisle buttons will enable you to
offer a high-level of customer service and a quick response to shopper queries could help improve sales of high-end products.
Are Indyme aisle buttons suitable for any shop?
Here at CST, we understand that a one-size-fits-all approach does not work with communications solutions like Indyme aisle buttons.
When you purchase Indyme aisle buttons, you can customise them to match the decor of your store.
Call buttons can be produced in a range of designs and colour finishes, ensuring that they stand out for all the right reasons.
If you want to make your Indyme aisle buttons highly visible, you have the option to add bright, flashing "attention" lights to the design.
Customer help points with this feature can be particularly useful if your store has long aisles or low lighting because it will enable shoppers to easily find the Indyme aisle buttons.
Kirisun PT558
The Kirisun PT558 radio is a high quality, robust, 16 channel professional licence free radio. It features an emergency signal to alert people when you require emergency assistance. The voice audible channel announcer identifies what channel you have changed to, invaluable in darkness and for the vision impaired.
BluFi 668
The BluFi 668 is a professional License radio, compact outward design. The radio's rugged construction features waterproof, dustproof and high/low temperature resistance. The panic button sounds an alarm in an emergency. When switching to another channel you will hear a voice announce the channel number.
Connect LX
The Connect LX (CLX) is a powerhouse platform that supports nearly all of Indyme's solution suite including alarm processing, telephone call processing (analog or VoIP), secure WiFi end devices, high fidelity audio options, and more.
CLX is Indyme's primary platform for integrating with the latest wireless communication devices introduced to the retail market and it includes integral development tools enabling Indyme sales engineers to provide a nearly endless array of special functions meeting both typical and unusual operational needs.
Additionally, a variety of optional hardware modules enables Indyme CLX to interface with many analog and VoIP telephone systems and other devices. Adapters for bulkhead and 19" (1U) rack mounting provided with the unit.
If your store plans to embrace new communication devices or intends to explore unique and progressive communication technology methods to improve operations, CLX will most likely be the platform recommended for you.
Connect Enterprise Management Software
Connect Software typically installs on an existing store server running a Windows® operating system and supports most of the Indyme solutions suite. Since many servers do not provide I/O ports that adequately support integration to some store communication destinations, such as non-VoIP routing to overhead speakers or 2-way radios, the optional Ethernet-linked Connect Gateway provides these interfaces. The Connect software platform has proven to be an effective and versatile solution choice for thousands of stores.
