"The Compass pagers
from Call-Systems Technology are fantastically useful," says
Dave Wakefield, Director of Kingdom of Fun, Dunfermline. "They've
solved our operational problems when it comes to serving food
in pristine condition and keeping customers happy. Everyone,
here at the Kingdom of Fun has found CST's pagers to be a very
good system. They are reliable, simple to use and have done
everything we hoped they would do. Customers love them. They're
very high tech and 21st century with flashing lights and sounds."
GATWICK'S GOT YOUR NUMBER!
No longer do
passengers with reduced mobility need to be restricted while
waiting for their flights. Previously, passengers would have
to wait in the 'assistance area' to be called through, but
now they can explore the services of the departure lounge
without having to worry. The pagers were originally used in
the restaurants at Heathrow before the Business Innovation
Committee took the idea to Gatwick. As passengers arrive,
they are handed a beeper. When an agent is ready to assist,
the passenger is pager and alerted by the beeps, flashes and
vibrations. The system has been supplied by Call-Systems Technology,
and is currently on a trial basis for Delta Airlines customers
at Gatwick, but will eventually be rolled out across the whole
client base. This kind of pager system has previously been
used in busy restaurants, golf courses and shopping centres
but it is the first time that it has been applied to the handling
of people with reduced mobility.
Moto Hospitality Ltd
"Since introducing
the Customer Paging System from Call Systems approx 4 years
ago, we have been delighted with the efficiency that this
solution has brought to our Harry Ramsden's counters. All
meals are now cooked to order so no more food waiting to be
collected! CST have been excellent in their implementation
and response to any issues that have arisen"
Brian Lotts
Managing Director
Moto Hospitality Ltd
Frankie & Benny's
"Since our first
meeting with Call Systems back in 1996 we have enjoyed a fruitful
relationship with them. They have been a great company to
work with, both professional and progressive in their approach.
More importantly they have worked hard to understand our business
and culture in order to present us with innovative ideas that
have always added value immediately.
Implementing Call Systems Commpass Customer Paging System
in our business has proved enormously successful for us. We
are certain that Call Systems will continue to work alongside
us and help plan our progressive systems for the future."
Kevin Bacon
Frankie & Benny's / Chiquitos
Managing Director
Outback Steakhouse
"Thank you for
your letter dated 3rd April regarding pricing of your systems.
I am pleased to inform you that due to your pricing structure
we are happy to continue to use your systems for the next
three years. I have always found your product to be the best
in the market, as our operation in the USA does, and I am
pleased to continue our partnership with yourselves. "
Phil Broad
Managing Director
Outback Steakhouse UK
