Article | Call Systems Technology

DineTime releases app update to provide diners with wait times for thousands of restaurants

Building on the success of its consumer mobile app DineTime, QSR Automations has unveiled an updated version. DineTime is the nation's fastest growing restaurant network and offers consumers the most convenient way to locate restaurants, join wait lists and book reservations from the palm of their hands.

This latest app update has added the ability for consumers to see the current wait time and the number of parties on the wait list at thousands of chain and independent restaurants found within the app. Prior to this update, this information was available within the app, but only visible for locations that accepted mobile parties. Now, all DineTime restaurant partners will have this information visible. This information offers critical consumer insights and allows for easier dining decisions and time saved.

"The days of waiting in packed restaurants are gone. Today, consumers are making more informed dining decisions by using technology, like the functionality that DineTime offers," said QSR Automation's VP of Sales, Heath Wechter. "Diners can now get in the queue at their favourite restaurant from anywhere, helping them to better plan their days and dining experiences."

Chain restaurant partners, like Olive Garden Italian Kitchen, and independent operators, like Coal's Pizza, based in Louisville, KY, have found this app functionality helps build relationships with guests by improving the guest experience before a diner walks through the doors. "We are constantly looking for ways to enhance our guests' dining experience," said Chris Chang, Senior Vice President of Technology Strategy & Digital Marketing for Darden, parent company for Olive Garden. "Online wait listing is a feature that our guests have told us they want, and we are excited to provide it to them."

DineTime currently seats more than two million people daily and simplifies the restaurant process of adding diners to their wait lists through a mobile marketing strategy that engages with diners when they are searching for dining options. Eliminating crowded waiting areas and improving table turns are a few ways DineTime increases restaurant efficiency. For additional information on QSR Automations' DineTime platform and its patented technology, click here.