ConnectSmart - Seating & Wait List Management
The ConnectSmart® solution from QSR Automations® offers sophisticated table management systems, proven to help fast food & casual dining operators improve revenues and customer satisfaction.
Unlike any other system, QSR’s fully integrated ConnectSmart solution includes seating and wait list management software along with reservations and online reservations software.
This advanced table management system can be interfaced with ConncetSmart's kitchen automation software to truly link front and back of house activities.
Seating & Wait List Management
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Greet & seat customers quickly & accurately for maximum table turns - whilst meeting customer preferences
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Know all customer & table statuses at a glance
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Intuitive & easy to reduce training time & stress
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Most accurate wait times based on history & real time data
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Real time & historical reporting
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Reduce wait times & raise customer satisfaction by enabling customers to call in advance or enter wait list via the internet
Reservations Management
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Process reservations more accurately with less training and less personnel
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Eliminate overbooking & fill more tables
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Customise inventory & booking rules then automatically move reservations to the wait list
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Capture, view & search customer data while managing reservations or seating
Online Reservations
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Allow customers to make their own reservations at their convenience
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Support your brand using your own website
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Use reservations & online reservations with seating & wait list separately
Reliable Ethernet Kitchen Hardware
- Compact, durable, hot-swappable controller and keypad built
specifically for the harshest kitchen environments.
- Operating system options, including support options for graphics,
multi-media, and touch.
- Intuitive software management tools.
LCD Screen
For our customer’s purchasing and support convenience, CST also offers for resale this ProLite P1704S-1 LCD Screen.
- Panel – TN + protective glass
- Diagonal – 17”
- Glass thickness – 3mm
- Dimensions (W x H x D) – 380 x 402.5 x 213.5mm
- Viewing zone – horizontal/vertical: 160°/160°; right/left: 80°/80°; up/down: 80°/80°
- Weight – 4.6kg
- Pixel pitch h x v – 0.264 x 0.264mm
Seating and Wait List Management
• Greet and seat customers quickly and accurately for maximum table turns – while meeting customer preferences.
• Know table statuses at a glance.
• Intuitive and easy to use, reducing implementation and training time.
• Most accurate wait times based on history and real time data.
• Real time and historical reporting.
• Reduce wait times and raise customer satisfaction by enabling customers to call in advance or enter the wait list via the internet.
Reservations Management
• Process reservations more accurately with less training and less personnel.
• Eliminate overbooking and fill more tables while delighting customers.
• Customise inventory and booking rules then automatically move reservations to the wait list.
• Capture, view, and search customer data while managing reservations or seating.
Online Reservations
• Allow customers to make their own reservations at their convenience.
• Support your brand using your own website.
• Use reservations and online reservations with seating and wait list management or separately.
KP-4000 Keypad
The durable KP-4000 keypad is the latest enhancement to QSR's bump bar technology. Built on a decade of engineering excellence, this robust design has been demonstrated in thousands of installations and provides a key technology that features an enhanced tactile feel and a proven 30 million pushes.
Purpose built with 3 year Hardware Warranty, the water and grease resistant KP-4000 offers;
- Conformal coated circuit board
- Solid, durable extruded and sealed twenty-key design
- Purpose built overlay sleeve
- Compact footprint
- Industry standard PS/2 connection
- Sophisticated key technology rated for 30 million pushes
- Easy to implement overlays that can be customized
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Application independent
Sophisticated Key Technology
Most bump bars in the industry use metal dome switch key technology which requires a precise "push" in the centre of the key to enable functionality and maintain a typical pushing rate of 3 million pushes. The KP-4000's durable sophisticated key technology consistently fuctions with less- than-perfect pushes and offers an enhanced tactile feel. The user receives an immediate response and a "click" feel to verify the engagement of the key, thereby eliminating extra pushes.
Open and Flexible
The KP-4000 can be tabletop or wall mounted using QSR's bracketing options or 3rd party brackets. With it's reliable, purpose built design the KP-4000 can be easily and cost effectively installed in the working areas of the kitchen and up to 100 ft away from the controller.
In addition to it's solid construction and flexibility, operators have the option to configure any, or all of the KP-4000's twenty keys. The overlays can be customized and slide easily into place without the use of tools.
ePic Video Controller
Built specifically for harsh hospitality environments, the ePic Controller provides an industrialized construction with no moving parts or fans to bring in grease-filled air and has the ability to operate at high temperature levels and extensive interfaces.
In addition to the ethernet, locking power connections and the standard PS/2 connection for the keypad interface, the ePic controller also supports touch-screen monitors and serial printers.
The ePic's event-driven design includes test complete redundancy with no single point of failure. One compact ePic Controller is used at each kitchen station along with a bumping mechanism, typically QSR's KP-400 Keypad and a monitor. Each ePic Controller is connected to the same ethernet network as the point-of-sale terminals and back office machine. In the event of an outage, the system provides automated fail-over protection with no human intervention required. Additionally, devices can be swapped out in real-time should a change need to be made during the course of the day.
Ease of Use
The ePic Controllers are managed by a powerful windows-based graphical tool set that enable quick configuration and advanced diagnostics for the kitchen hardware on the network, including the ability to perform real-time changes without losing orders.
Options to Meet Specific Needs
In addition to the standard ePic Controller. QSR also offer a version which will run the Microsoft® Windows® CE operating system. This version enables operators to power QSR's graphical Kitchen Management Software, take advantage of double byte characters for international use and run browser based and targeted applications in the kitchen.
Additionally, the ePic Controller will optimally run QSR's Advanced Kitchen Software Solutions, including third party kitchen applications.
Advanced Capabilities Include
Strategic Benefits Include
- Ease of installation, minimised cabling needs
- Implement within existing point-of-sale and back office ethernet network with no additional equipment requirements
- Keep kitchen processes operational to protect revenues
- Reduce ongoing maintenance costs
- Flexible and reliable for any hospitality environment and point-of-sale platform
eXpert Hospitality Controller
QSR's eXpert Hospitality Controller provides robust, graphical and multi-media capabilities on an open standards based platform to efficiently and reliably run QSR's advanced Kitchen Management software solutions.
Built to thrive in the harsh hospitality environment, eXperts rugged, space saving design with no moving parts and extensive connections enables it to be installed virtually anywhere.
Complete Kitchen Management
- Powerful and cost effective
- Highly reliable, fully redundant
- Full multi-media functionality
- Ability to run desktop applications
- Microsoft® Windows® XP embedded
- Configurable SODIMM memory and compact flash storage.
Fully integrated with with QSR's Kitchen Software and Hardware products, eXpert can powers QSR's Connect Smart Kitchen or QSR's ePic Kitchen Display Software whilst enabling the use of advanced training applications at particular stations in the kitchen.
Any Hospitality Application
- Robust and cost effective alternative to larger computers which are not designed to withstand the water and grease filled hospitality environments
- Will run third party kitchen applications, including selected 32-bit applications.