WaiterCall - Instant Messaging System from Kitchen to Waiter
WaiterCall increases customer satisfaction, improves table turns and reduces labour costs.
Serve hot food when it's ready and provide a prompt response to every customer's request for attention!
Staff can remain front of house, providing terrific service because they do not have to wait at the counter for meals that may, or may not, be ready.
When the meals are ready, the chef presses the WaiterCall transmitter sending a silent ‘message’ to the appropriate staff member's pager. The pager vibration signals the exact moment an order is ready for collection, eliminating wasted trips to the kitchen and increasing server floor time to make valuable up-sales.
WaiterCall eliminates the need for bells or raised voices from the kitchen, which improves the dining atmosphere. It eliminates cold food complaints and guarantees less wastage.
Small hotels, motels and lodges also use the system to provide manager alert buttons from a bar, reception or greeters desk.
In the reception area, the night doorbell and phone can summon the night porter, who may be occupied elsewhere in the building.
WaiterCall Paging System
Features & Benefits
Increase
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Sales
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Server floor time
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Check averages
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Table turns
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Customer satisfaction
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Repeat business
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Referrals
Reduce
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Labour costs
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Wastage
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Server’s time in kitchen
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Kitchen congestion
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Cold food complaints
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Noise
Improve
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Food quality
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Customer service
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Staff efficiency
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Dining atmosphere
- Customer loyalty
The VPS Restaurant Paging system consists of 2 components, the WaiterCall Pager™ and WaiterCall Transmitter™.
The WaiterCall Pagers™ are designed for daily use. Manufactured to high standards they are durable, rugged and reliable. The pagers are water and stock resistant and are designed to be either carried by their integral catch cord or clipped to the belt or waistband.
The WaiterCall Transmitter™ is manufactured from cast aluminum for durability and ease of cleaning. It has a durable Mylar wipe clean surface and can be mounted for convenience anywhere in your kitchen without drilling. Page coded messages using the inbuilt double and triple signal facility and page all servers at once with the ‘page-all’ facility.
The optional server cancellation units are ideal for situations where food is despatched to a different floor. The system will automatically keep re-calling the server on the pager until the waiters cancel their call to confirm they have picked up their food.
The two external contacts facilitate the addition of two remote call points. These can be used as manager alert buttons from the bar or greeters desk and is useful for hotels, motels, lodges and other residential operations. It can also serve as a night porter call system at night.
