ServiceCall is the name for our ‘call' products including:

• ConferenceCall
• ButlerCall
• EasyCall

Positioned unobtrusively on a table or fitted to a wall, ServiceCall is a unique dedicated communication system designed for service industries and sectors. At the touch of a button, ServiceCall transmits a signal to a staff pager enabling an immediate response.

The pagers feature a vibrate or tone alert option and can also display the room or area that requires service. Overall service levels will be improved by rapid response times, increasing customer satisfaction. Major hospitality organisations find ServiceCall an invaluable aid in winning customer loyalty.

ServiceCall enables clients to call for immediate service easily and discreetly at the touch of a button, without leaving their seats. With numerous design options to match your interior, ServiceCall is a wireless call button that can be placed anywhere in your meeting room, lobby area, conference centre and private dinning rooms.

Helping hotels and businesses to increase profits, ServiceCall encourages customers to order food and beverages whilst conducting meetings or waiting in the hotel lobby area, without having to leave their seats. ServiceCall offers two button options, one the size of a £2 coin that can be counter sunk into a table top or a custom designed menu stand, the other is 11cm in diameter, surface mounted with an optional menu holder. Some options are IP rated weatherproof and suitable for outdoor conditions. Customers simply push a button when they require service. A signal is transmitted directly to a light display panel or to an alphanumeric pager, which indicates the table number requiring service.

Used by many of Europe's leading hotel chains, financial and professional institutions, ServiceCall has proven to solve the problem  "I need service, where is the Porter?"

ServiceCall can be used standalone or interfaced with Genesis Paging Software, enabling all service requests to be logged and monitored by the Manager.

The call buttons can also be integrated with CST's wall-mounted display unit, which features flashing display characters to indicate new messages. With a generous 60-message capacity, the system can be used for table service in the busiest of hospitality environments.

The system is reprogrammable from the base station, for example to change the button number.

EasyCall

Used in restaurants or locations offering food service. Typically a EasyCall button is placed on restaurant or bar tables and has two buttons, one to call the waiting staff and one to call for your bill. This will allow customers instantly to call waiting staff when service is required resulting in dramatic increases in spend-per-head. 

EasyCall also offers a multiple button option designed to meet a site's individual requirements, enabling customers to call for a variety of services. For example, one button to order food, one for drinks and one to request the bill. Customers simply push a button to summon the relevant member of staff, whose pager is alerted with a message to show the customer's location and the service required. EasyCall can be personalised with customer logos. The menu or promo holders can also be used for advertising. And as the system is wireless, it is unobtrusive and easy to install with minimal running costs.

ConferenceCall

Used by leading hotel and conference companies, ConferenceCall enables conference delegates and visitors to summon staff at the touch of a button. When a meeting is sensitive or confidential, ConferenceCall gives your clients privacy and the assurance of no interruptions whilst enabling them to call for service, as and when required. 

The perfect solution for conference facilities and executive dining rooms, ConferenceCall buttons are portable giving greater flexibility and versatility. Alternatively, the buttons can be mounted on tables, walls or in hallways to enable anyone to indicate where a specific service is required. 

ConferenceCall is flexible and discreet, giving delegates the assurance of uninterrupted meetings, whatever their service requirements and allows service teams the freedom to multi-task, safe in the knowledge they will be alerted instantly via their pager, immediately their services are required.

ButlerCall

ButlerCall is available in a range of button combinations capable of detailing specific services required. Designed to meet the aesthetics of your location, ButlerCall systems are available in Corian®, any variety of wood or a choice of resin finishes. Customisation and special requests are available.

Increase...	Improve....
Speed of customer service	Customer appreciation of your service
Customer spending	Brand image
Tips	word of mouth referrals
Response times	Staff productiivity
Sponsorship from suppliers
Decrease....	In Summary...
Staffing levels by utilizing floor time	Call waiting staff instantly and discreetly
Staff turnover	Provides a Relaxed Atmosphere
Waiters over-servicing Tables	Advertise your specials
	No waiting, signalling or snapping fingers
	A Service Call at the touch of a button

 

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