CST - Call Systems Technology

Restaurants

I was so impressed by QSR's ConnectSmart restaurant automation system that she decided to bring it to her new site, The Parlour at Canary Wharf.  Drake & Morgan's philosophy is to provide contemporary, customer-focused venues that deliver on cutting-edge design, technology and operating systems as well as quality food.  Since implementing the ConnectSmart the site has seen a "tremendous" improvement in service, and the system is helping staff and managers ensure customers really enjoy The Parlour experience.

Jillian MacLean, director, Drake & Morgan

"Our customers really like the customer call pagers and we don't need the tannoy anymore. The kitchen pager system means that food goes out quicker and hotter and our waiting staff are not making wasted trips to the kitchen, which means more time to spend with patrons"

Chris Galtress, Service Quality Manager, Beefeater Restaurants (Whitbread)

5 Star Hotels

"The JTECH Paging System has been instrumental in achieving excellent Guest Satisfaction at Nelson's Restaurant at the County Hotel, Rotherham and also at the St. Martin's Café Bar at the County Hotel Royal Clarence in Exeter. I would personally recommend any company to purchase the JTECH System"

Keith Pullen, Group F & B Development Manager, County Hotels Limited

"It took very little time for us to become adept with the Genesis and Fire Alarm system thanks to CST's training and the system's simplicity.  We all adjusted quickly."

Operations Manager, Holiday Inn, Sutton

Leisure and Culture

"JTECH pagers have added value to our product and the Lone Worker systems helps keep staff safe behind the lanes, while CST's DECT phone system keeps all keep staff contactable at all times."

Bowling and Leisure Centre manager

"The JTECH Silent Paging System has enabled us to immediately contact our staff anywhere in the Opera House. A Superb system!"

John Jordan, Belfast Opera House

Healthcare

"The pagers are fabulous and have made the world of difference - as the patients just disappear!"

Sue Harrison, receptionist, Clatterbridge Hospitals, Delamere

"We're still treating the same numbers of patients, but the waiting area is a lot quieter as people have greater flexibility to wander around the hospital and surrounding grounds"

Carol Gregson, Ward Manager, chemotherapy unit, Clatterbridge Hospitals, Delamere

"MediCall overall is really compact, even the transmitter base is very small and doesn't get in the way on the reception desk. We think it's also very, very easy to use, for new staff and experienced nurses. Just push two numbers, and press ‘Enter'. Even for technophobes the ‘buy-in' is very quick indeed."

Mischa Butler, Operations Manager, Children's Services, Brighton & Sussex University Hospitals NHS Trust

"By giving people their freedom the system has got rid of a lot of the angst and misery. The patients are given the bleeper and sent off for a coffee or to walk in the gardens. The system has diffused many of the awkward situations that used to surface."

Senior Staff Nurse, South Coast Hospital

"Thank you for supplying us with the patient call system, the consultant call system and the paging system here at Taw Hill Medical Practice. We are simply delighted with the pre-sales care, the installation was flawless and the post sales care has been of the same consistently high standard. Call Systems Technology has certainly helped us provide a higher standard of customer care to our patients, guests and visitors"

Dr Peter Crouch MB.BS. (T)GP., Managing Partner, Taw Hill Medical Practice

"It's a very robust, excellent system and I have recommended it to other departments.  Other hospitals also express  a lot of interest in the system.We have extended our system too and now have more pagers to cater for more patients"

Tom Davison, Head of Audiology, Freeman Hospital, part of Newcastle upon Tyne NHS Trust

Retail

"The pagers enable parents to shop in peace while their children play - they know that if their child becomes distressed, they will be contacted immediately."

Regional Manager, IKEA