CST - Call Systems Technology

WaiterCall - Kitchen to Waiter

Here is what some of our 'customers' have to say

Restaurants

I was so impressed by QSR's ConnectSmart restaurant automation system that she decided to bring it to her new site, The Parlour at Canary Wharf.  Drake & Morgan's philosophy is to provide contemporary, customer-focused venues that deliver on cutting-edge design, technology and operating systems as well as quality food.  Since implementing the ConnectSmart the site has seen a "tremendous" improvement in service, and the system is helping staff and managers ensure customers really enjoy The Parlour experience.

Jillian MacLean, director of Drake & Morgan,

"Our customers really like the customer call pagers and we don't need the tannoy anymore. The kitchen pager system means that food goes out quicker and hotter and our waiting staff are not making wasted trips to the kitchen, which means more time to spend with patrons"

Chris Galtress, Service Quality Manager
Beefeater Restaurants (Whitbread)

Since our first meeting with Call Systems back in 1996 we have enjoyed a fruitful relationship with them. They have been a great company to work with, both professional and progressive in their approach. More importantly they have worked hard to understand our business and culture in order to present us with innovative ideas that have always added value immediately,

Implementing Call Systems ECC Comment Cards in our business recently has proved enormously successful for us. We are certain that Call Systems will continue to work alongside us and help plan our progressive systems for the future.

Kevin Bacon
Managing Director

Hotels

"The JTECH Paging System has been instrumental in achieving excellent Guest Satisfaction at Nelson's Restaurant at the County Hotel, Rotherham and also at the St. Martin's Café Bar at the County Hotel Royal Clarence in Exeter. I would personally recommend any company to purchase the JTECH System"

Keith Pullen, Group F & B Development Manager
County Hotels Limited

Leisure

"JTECH pagers have added value to our product and we foresee wider applications for the pagers in the future"
And they did!

Bill Fawcett
Hollywood Bowl (Bass Leisure)

"The JTECH Silent Paging System has enabled us to immediately contact our staff anywhere in the Opera House. A Superb system!"

John Jordan
Belfast Opera House

Healthcare

"The pagers are fabulous and have made the world of difference - as the patients just disappear!"
Ward Manager at Delamere chemotherapy unit Carol Gregson added, "We're still treating the same numbers of patients, but the waiting area is now a lot quieter as people have greater flexibility to wander around the hospital and surrounding grounds.

Sue Harrison, receptionist
Clatterbridge Hopsitals, Delamere

"MediCall overall is really compact, even the transmitter base is very small and doesn't get in the way on the reception desk. We think it's also very, very easy to use, for new staff and experienced nurses. Just push two numbers, and press ‘Enter'. Even for technophobes the ‘buy-in' is very quick indeed."

Mischa Butler, Operations Manager
Children's Services for Brighton & Sussex University Hospitals NHS Trust

"By giving people their freedom the system has got rid of a lot of the angst and misery. The patients are given the bleeper and sent off for a coffee or to walk in the gardens. The system has diffused many of the awkward situations that used to surface."

Julie Haddock, Senior Staff Nurse,

Poole Hospital

"Thank you for supplying us with the patient call system, the consultant call system and the paging system here at Taw Hill Medical Practice. We are simply delighted with the pre-sales care, the installation was flawless and the post sales care has been of the same consistently high standard. Call Systems Technology has certainly helped us provide a higher standard of customer care to our patients, guests and visitors"

Dr Peter Crouch MB.BS. (T)GP., Managing Partner

Taw Hill Medical Practice

"It's a very robust, excellent system and I'm so keen on it I have recommended it to other departments, and they have taken it up," he says. "Other hospitals have also come to see it at work and there is a lot of interest in the system."

Tom Davison, Head of Audiology 

Freeman Hospital, part of Newcastle upon Tyne NHS Trust

Various industries

"We have been using the JTECH On-Premise paging system since April (1997) in our studios in Acton. The system has been so effective and useful in our organisation that it has effectively increased our work force by two people in the saving of time. We only have praise for the system and service provided by JTECH"

Richard Gamble, Director
Mister Lighting Studios

" Lockeed Martin is a major exhibitor at the Farnborough International Air Show. As instant communication among our staff is a major priority during the Show, we were very pleased this year (1996) to use the paging services provided by JTECH. The system that JTECH supplied proved to be first class and we intend to use this system again for future air shows.

Bernard F. Cramer
Director, International Promotions