Hands Free Healthcare Communications
Freeman Hospital ENT Department
Patients now present themselves for their appointments, which saves staff time, and are far more relaxed, which makes their appointments more effective.
It didn’t take long for ENT staff to engage with the system. It soon proved itself.
Tom Davison, Audiology Manager, Freeman Hospital ENT Department
"CST has been a great company to work with, both professional and progressive in their approach. More importantly, they have worked hard to understand our business and culture in order to present us with innovative ideas that have always added value immediately."
Managing Director, The Restaurant Group
"We tested a variety of systems, but nothing came up to WaiterCall. It was easy to use, reliable and tough. It gave us no problems at all, unlike other systems we tried. It made our food service very efficient and it's been crucial to the smooth running of all our sites."
Development Manager, Revolution
"Our customers really like the customer call pagers and we don't need the tannoy anymore. The kitchen pager system means that food goes out quicker and hotter and our waiting staff are not making wasted trips to the kitchen, which means more time to spend with patrons"
Service Quality Manager, Beefeater Restaurants (Whitbread)
"The Paging System has been instrumental in achieving excellent Guest Satisfaction at Nelson's Restaurant at the County Hotel, Rotherham and also at the St. Martin's Café Bar at the County Hotel Royal Clarence in Exeter. I would personally recommend any company to purchase the System"
Group F & B Development Manager, County Hotels Limited
"It took very little time for us to become adept with the Genesis and Fire Alarm system thanks to CST's training and the system's simplicity. We all adjusted quickly."
Operations Manager, Holiday Inn, Sutton
“Client feedback has been extremely positive and meeting organisers and delegates are very impressed with the ease of communication with our banqueting team, saving them time and enhancing their overall experience at the Sheraton Grand Hotel & Spa.”
Sales and Marketing Director, Sheraton
Leisure and Culture
"CST's pagers have added value to our product and the Lone Worker systems helps keep staff safe behind the lanes, while CST's DECT phone system keeps all keep staff contactable at all times."
Bowling and Leisure Centre manager
"The Silent Paging System has enabled us to immediately contact our staff anywhere in the Opera House. A Superb system!"
Stage Manager, Belfast Opera House
"The pagers are fabulous and have made the world of difference - as the patients just disappear!"
Receptionist, Clatterbridge Hospitals, Delamere
"We're still treating the same numbers of patients, but the waiting area is a lot quieter as people have greater flexibility to wander around the hospital and surrounding grounds"
Ward Manager, chemotherapy unit, Clatterbridge Hospitals, Delamere
"MediCall overall is really compact, even the transmitter base is very small and doesn't get in the way on the reception desk. We think it's also very, very easy to use, for new staff and experienced nurses. Just push two numbers, and press ‘Enter'. Even for technophobes the ‘buy-in' is very quick indeed."
Operations Manager, Children's Services, Brighton & Sussex University Hospitals NHS Trust
"By giving people their freedom the system has got rid of a lot of the angst and misery. The patients are given the bleeper and sent off for a coffee or to walk in the gardens. The system has diffused many of the awkward situations that used to surface."
Senior Staff Nurse, South Coast Hospital
"Thank you for supplying us with the patient call system, the consultant call system and the paging system here at Taw Hill Medical Practice. We are simply delighted with the pre-sales care, the installation was flawless and the post sales care has been of the same consistently high standard. Call Systems Technology has certainly helped us provide a higher standard of customer care to our patients, guests and visitors"
Managing Partner, Taw Hill Medical Practice
"It's a very robust, excellent system and I have recommended it to other departments. Other hospitals also express a lot of interest in the system.We have extended our system too and now have more pagers to cater for more patients"
Head of Audiology, Freeman Hospital, part of Newcastle upon Tyne NHS Trust
"The pagers enable parents to shop in peace while their children play - they know that if their child becomes distressed, they will be contacted immediately."
Regional Manager, IKEA
“Productivity improved almost immediately. It makes the whole in-store customer service experience much more professional and productive. It increases the amount of time our assistants can spend with customers.”
Store manager, Mothercare Westfield