"The pagers have played a major role in improving customer service and I believe they are part of the reason we have been nominated for the Customer Service Award. They have made the waiting staff more conscious of looking after their customers and tips have increased phenomenally as a result. Our dessert sales have also more than doubled, from around 80-90 per meal time to 180-200. Hot beverages have also shown significant increase."
Adam Giles
Licensee
The Plough Inn
Kidderminster
The Witchery by the Castle
"Our Waitercall pager system has been an intricate part of our service for many years now, simple but highly effective, no shouting chefs and no food going cold."
David Wright
Senior Manager
The Witchery by the Castle
Rank Group Gaming Division
"Rank Group Gaming Division, have been using both customer and
waiter/waitress pagers from CST for a number of years now. We have also
installed customer call buttons in some of our casino slots areas.
Throughout our relationship we have always found CST to be a very
professionally run company. On one occasion the MD even turned out for a
training section during his family vacation.
Without pagers we would not be able to offer the level of service that we
currently provide in our restaurants. We will be installing a pager system
in our first totally electronic Bingo club opening in Edinburgh in early
2006, this will allow us to be able to deliver food and drink to all our
customers at there individual play pod."
Martin Shaw
Head of Catering
Rank Group Gaming Division
