The FIFA World Cup 2014 is now just 3 weeks away. The World Cup is a prime event on which to focus your marketing and customer service. In this blog post, we’ve put together 4 tips to help restaurants take advantage of the World Cup.
Customers reserving VIP areas or private rooms for football games will expect premium service. Make your guests feel extra special with EasyCall buttons. Call buttons allow customers to call for immediate service at the touch of a button. This also increases staff efficiency. The pager notifies staff the moment customers require service. Staff are free to multi-task.
If you want football fans to plant themselves in your restaurant and stay there post-match, be sure to offer great deals on drinks and appetizers. A happy hour after the match will encourage customers to stay at your restaurant for longer. You could even offer deals on themed cocktails or beers from each country.
Every good team needs a solid structure. Organise your shifts in advance for kick-off times from the very first match on 12th June. This handy chart from FIFA shows the key fixtures along with dates and kick off times. Boost staff productivity with a waiter paging system. A paging system lets the chef buzz waiters as soon as orders are complete. Waiters can serve food hot and fresh.
You’ll want to make sure you have as many fans as possible in your restaurant supporting their teams. Make sure you position your tables, chairs and TV screens to make the most of space give fans a clear view of the football.
The latest wireless communication from CST can help provide football fans with an excellent experience at your restaurant during the FIFA World Cup 2014.