The labour crisis and rising costs are two of the most significant issues currently facing the hotel industry in the UK. Discover how technology can help your hotel business grow and succeed.
It can take 20-years to build a reputation and five minutes to ruin it. In today’s digital world, a restaurant’s online reputation is under continuous scrutiny and flux. With the popularity and growth of review sites, how can restaurants take advantage of technological opportunities whilst avoiding the threats?
There’s plenty of evidence to support the notion that happy hotel guests translates into real revenue gains, not just within the hospitality sector but also for both product and service companies. We are indisputably living in an experience economy; so it makes sense that hotels are now, more than ever before, focusing on improving the … Read more Turn happy hotel guests into real revenue
The element of customer service is the primary difference between staying in a hotel or booking through Airbnb.