Taking place in Qatar, from 20th November – 18th December, the FIFA World Cup this winter will be a little different to the usual summer…
There’s plenty of evidence to support the notion that happy hotel guests translates into real revenue gains, not just within the hospitality sector but also…
A recent report by Barclays revealed that better management of online reviews could provide a boost of £3.2 billion to the UK’s hospitality industry over…
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Every minute waiting at the pass is a minute when a waiter is not attending to diners. Enabling front of house staff to serve more…
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In a busy restaurant it can be hard to spot when guests are ready to order more. Customers requiring attention often call or wave to…