Now that we’re in full swing of summer, restaurants, pubs, and bars fill up quickly both inside and out. The busier they get, the more streamlined service needs to be. To help with consumer confidence and satisfaction, establishments need to be ahead of the customer psyche and continue with secure measures as restrictions remain. So … Read more Restaurant Solutions That’ll See You Through the Summer
Tag: UK restaurants
Did you know a staggering 60% of British people have admitted to making a complaint whilst dining out?
Bums on seats I hear you say. Every restaurant operator wants bums on seats. That may be the case, however I fear we are moving into an age of virtual restaurants, or as it is being called, ‘restaurants without seats and seats without restaurants.’ Here, in Ashley Sheppard’s column for Restaurant Magazine as Guest Technology … Read more Bums on seats… Or not as the case may be!
News is hard to keep track of in this day and age and we know your time is precious so we’ve compiled a list of the top hospitality stories you shouldn’t miss this month.
Ashley Sheppard, Commercial Director, Call Systems Technology and Guest Technology Editor, Restaurant Magazine. As said in the January issue: We ended 2016 heralding the rise of Artificial Intelligence (AI) and as we kick start 2017, it will continue to be the buzzword making the rounds of the smart disrupters within hospitality.
Servers are being short-changed as it’s revealed that one in ten brits don’t tip and those that do only leave, on average, 7% of the bill not the customary 12.5%. As a waiter, when you’ve worked hard to serve a table of customers it’s disheartening not to be left a decent tip.
Ashley Sheppard, Commercial Director, Call Systems Technology: I’ve heard it said over the last year that the UK fast-casual market has yet to reach its full potential. However, we continue to ride the wave of the fast-casual revolution, with the likes of ‘artisan’ US burger brands, Five Guys and Shake Shack migrating to our shores … Read more Keep it fast. Keep it casual.
The holiday season quickly becomes a blur of plans while you try to catch up with countless friends and family for brunch, lunch, drinks and dinner. The last thing you want to worry about is finding the perfect place to eat.
Technology really comes into its own when tackling the huge levels of waste in the restaurant sector.