Article | Call Systems Technology

CST sponsor In Operation with...Burger & Lobster

Call Systems Technology is proud to have sponsored the latest BigHospitality video featuring the managing director of Burger & Lobster, Simon King.

The Burger & Lobster restaurant concept was developed in 2011 by school friends George Bukhov, Ilya Demichev and Misha Zelman. In the past four years the brand has grown to ten sites, within the United Kingdom, with plans to open an additional five restaurants before Christmas.

Joining the Burger & Lobster family 18 months ago Simon King has helped expand the growth of the business. In the exclusive video, filmed at the Threadneedle Street site, Simon explains the key concept of the restaurants and the role QSR technology plays in the smooth running of the kitchen and front of house.

Simon King commented: 

"Recently we have taken some larger sites and incorporated a table management system to allow the host to understand exactly which tables have become available. We have been using the QSR technology to do that and we’ve found it very helpful."

"With larger restaurants it’s imperative to glance at a screen and quote the guest an accurate waiting time."

Currently Burger & Lobster employ the use of DineTime at the London restaurant. To watch the video and discover more about the technology at Burger & Lobster click here