Queue Management | Call Systems Technology

Waitlist Management

Queue Management for retail

Boost sales and customer service levels

With queue management software solutions, customers can be kept updated while they wait for an item in stock to be delivered, gift wrapped or for a special service to be completed. With the convenient use of pagers or SMS text messaging, customers are free to shop until you're ready to alert them to return, eliminating long queues and congestion at key points. The freedom of the shopper encourages them to spend more as they wait to receive an alert. 

Easy to use and integrate

Easy and affordable, there is no hardware to install or maintain, the software works with any computer with internet access. It integrates with CST paging solutions and SMS text messaging allowing the customer to choose which way they would prefer to be contacted. And with the reporting capability, management can track wait times and monitor messages to ensure the store is working to the highest standards. 


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