Client Case Studies
Serving The Best By Being The Best
Here is a selection of Customer Case Studies across different Industry Sectors and communication solutions. Please click on the individual links to see how these businesses benefited from CST's products.
Case studies by Sectors
Business & Office
Healthcare
- Whittington Hospital - Paging System Delivers Stress-free Waiting and 100% Patient Satisfaction - Read More
- Freeman Hospital - Newcastle Hospital Department Head Recommends CST Pager - Read More
- Hinchingbrooke Hospital - Hinchingbrooke Ophthalmology Dept finds extra way of reducing waiting for outpatients - Read More
- Norfolk & Norwich University Hospital - Glowster pagers ease parents'& carers' worries in main theatres - Read More
- Hexham Hospital - 'Warm welcome' for CST's PatientCall paging system. - Read More
Hospitality
- The Parlour Bar & Kitchen - CST and ConnectSmart kitchen automation technology ensure efficient service at Canary Wharf bar and kitchen From a business breakfast to a late night drink, the parlour bar & kitchen meets the needs of customers living and working around Canary Wharf in London’s Docklands. - Read More
- The Old Nelson - Service with a smile – and a competitive edge - Read More
- Frankie & Benny’s - Ecc Is New Runner For Frankie & Benny’s - Read More
- The Sheraton Grand Hotel & Spa, Edinburgh - Improved Service with ConferenceCall. - Read More
- One Devonshire Gardens, Glasgow - CST's Genesis paging system manages the internal communications. - Read More
- Harry Ramsden's - HARRY RAMSDEN'S abolishes motorway holdups with the help of new PeopleCall Paging System. - Read More
- Holiday Inn - Meeting The Customer Service Challenge - Read More
- Marks and Spencer's Café - Just page me - that's an order! - Read More
- Thorntons Cafe - CST CustomerCall helps Thorntons Serve FASTER - Read More
- Plough Inn - Kidderminster pub in line for 'Customer Service Pub Of The Year' - with help of CST. - Read More
- Barn Restaurant - Better service is born in a Barn. - Read More
- The Boundary House - Service at the touch of a button. - Read More
- EK Maya - EasyCall is hot stuff in the Curry Capital. - Read More
- Pennyhill Park - A perfect service. - Read More
Industrial
Retail
- Asda & Greater Manchester Fire&Rescue - CST PAGERS HELP CUT FALSE ALARMS Paging specialist Call-Systems Technology is at the heart of a pioneering scheme to reduce false fire alarms in the UK's supermarkets and other public buildings. - Read More
- Abbey National - Eliminate “noise” from overhead announcement systems The CustomerCall paging system from Call-Systems Technology is making life easier for staff and customers alike at Abbey National's new Superstore in Croydon. This branch is one of the new breed of Superstores with the added comfort of Costa Coffee facilities. - Read More
Sports & Leisure Solutions
- Kingdom of Fun - Where ordering food is fun! "The Compass pagers from Call-Systems Technology are fantastically useful," says Dave Wakefield, Director of Kingdom of Fun, Dunfermline. "They've solved our operational problems when it comes to serving good food and keeping customers happy. We've got it sorted so children have more time to play and adults feel more in control during their visit." - Read More
- Newcastle United Football Club - Service to hospitality boxes CST's on-site communications help the Magpies realise their off-field potential The recent redevelopment of St. James' Park, home to Newcastle United's famous black and white Magpies, has created a magnificent stadium that is 'premier' in every way. - Read More
- Alton Towers - Staff Communications & Task Managements Alton Towers, the UK’s leading theme park, has installed the Genesis and associated ConferenceCall paging systems from Call-Systems Technology (CST) at the Alton Towers Hotel and Splash Landings family resort hotel and throughout the Park. - Read More
- Arsenal Football Club - Emirates Stadium's StewardCall 'Sets New Standards' ... in Crowd Safety, Control and Communication When you have 700 stewards responsible for the safety of 60,000 customers, effective communications are vital. Too slow a response time can change an incident into a crisis. In a medical emergency that can mean the difference between life and death. - Read More
- The O2 Arena - Green Day & Madonna Gigs: Crowd Safety Tops Bill Based around pagers and special transmitters linked to a sophisticated software package, StewardCall went 'live' at The O2 in March 2009 and it has made an immediate impact. "Communications have improved dramatically," says Steve Gotkine, Head of Venue Operations. "As well as enhancing crowd management, it has helped in several other areas, too – from lone worker safety to improved service for customers and VIPs." - Read More
- Celtic FC - Unmatched Match Day Service When Glasgow Celtic FC refitted its hospitality suites last summer, it aimed to improve the dining facilities and levels of service offered for guests. At the centre of the refurbishment was the Jock Stein Lounge, with a capacity for up to 300 guests over 30 tables and additional room for standing. The club contacted Call-Systems Technology (CST) to enhance efficiency within the lounge,and installed two of the company's leading paging systems to help speed up service times. - Read More
- The Grove Spa & Leisure - Prevent costly false alarm and fire evacuations - Read More
