Improving Service
customer service. We provide our expertise to help you choose and then we provide long term service and support, helping you to serve your customers.AlarmCall Paging
AlarmCall™ is a cost-effective BS5389 compliant system wireless paging and monitoring system that provides a real alternative to haemorrhaging money from reacting to false alarms.
Interfaced to your existing fire alarm, AlarmCall immediately advises designated staff members exactly where an alarm has been activated via their pager or a DECT phone message. The staff member can then, after investigation, cancel the alarm if it's false before the automatic call-out occurs.
DeafCall Fire Paging System Hearing Impaired
The Equality Act 2010 requires all UK employers to make provision for disabled staff and customers, this includes the area of fire safety. Enable your deaf and hard of hearing staff to know immediately a fire alarm is activated, helping to ensure a quick response.
With one in seven of the population being deaf or hard of hearing, the need for effective fire warning technology is imperative. This is where CST’s DeafCall™ pager system comes into its own, providing an easy-to-use, low cost solution that is compatible with most alarm systems on the market.
Alphanumeric Pagers
Alphanumeric Pagers are cost effective, discreet communication devices. They are ideal for sending messages between staff members and management.
Easy-to-use, they ensure that your staff can respond immediately to any requests and alerts. Faster response times will help you exceed your customer expectations and reduce any potential threats.
CustomerCall Paging System - Retail
CustomerCall invites customers to shop rather than queue! Hand waiting customers a customer pager, which records their position in the queue. They can shop anywhere in the department or on other floors in store until they are paged. The customer pager alerts them with vibration, lights and tones to send them back to the counter.
EasyCall for Retail
Allow your customers to call for assistance, as soon as they need it. Placed strategically in fitting rooms, next to locked display cabinets or near difficult to reach locations, customers simply press a button to call for staff. Staff can receive the alert via a range of communication devices, including staff pagers, wireless headsets, DECT phones, and radios.
IQ Pagers
IQ Pagers: the next generation in service
No more visible queues! Hand waiting customers an IQ pager and they're free wander nearby, without losing their place in the queue. When staff are ready they press a button on the transmitter to call customers back.
IQ pagers are easy to use and alert customers with a flash, tone and vibrate. The pagers are charged in a compact and stackable rack. Its exclusive pager renumbering system automatically renumbers pagers at the touch of a button.
Motorola DP3600
ETSI DMR Standard-compliant digital technology provides new, unique benefits to increase workforce productivity and safety. The DP3600 Portable Radio with display and keypad, is ideal for professional organizations that need a customisable, business-critical communication solution using licensed spectrum.
Vertex VX-231
The Vertex Standard VX-231 provides wider band coverage, more signaling features and improved ergonomics* that adds up to a better return on your investment. Designed to use powerful Li-Ion battery technology for longer battery life. Includes a 1150 mAh battery providing 9 hours of operation with the battery saver enabled. While many radios provide 1 or 2 scanning options, the VX-231 radio gives you 4 additional scanning options for greater convenience and flexibility for the way you need your radios to perform. Options include: Priority, Dual Watch, Follow Me and Talk Around scan.
DECT C-3100 Series
Modern communication at its best - faster more accurate 
communications and greater security for all staff and users with the latest, robust, multi-functional large screen DECT phones.
Connect to staff wherever they are from the PBX - never miss a call! Clear, coloured graphics provide a quick and easy view of the situation with all alerts grouped by colour in the display with the most important at the top.
Wireless Headsets
Tests show that hands-free communications, using the QDigital system, not only save time - e.g. price checks typically 85% faster - but also cut stock losses by around 25%. 85% of store managers said the QDigital system improved customer service; 73% said it improved store security.
Staff become more productive and store security improves. Retailers save time and money.
EuroCoaster Pagers
EuroCoaster pagers allow customers to wait in line for service, without physically queuing. Staff members hand the customer a pager, and the customer is free to wait where they wish. When it’s their turn to be seen, staff simply press a button to call them back. Staff can concentrate on providing better customer service without congestion at the till or counter.
