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Upskilling Back of House

Up-skilling back of house in readiness for Brexit

Easy-to-use kitchen technology can help restaurants equip their staff with the skills they need to tackle the year ahead. Here, in Ashley Sheppard’s Guest Technology Editor column for Restaurant Magazine, he explains why.  Read More

The biggest hospitality stories in 2016

The biggest hospitality stories in 2016

There’s been plenty to talk about in 2016, especially for the hospitality industry, from new openings and the latest technology to Brexit and Byron there has been a lot of news to keep track of. Read More

Can artificial intelligence really come to the aid of operators fighting the location war

Can artificial intelligence really come to the aid of operators fighting the location war?

Ashley Sheppard, Commercial Director, Call Systems Technology and Guest Technology Editor, Restaurant Magazine. As said in the January issue:

We ended 2016 heralding the rise of Artificial Intelligence (AI) and as we kick start 2017, it will continue to be the buzzword making the rounds of the smart disrupters within hospitality.  Read More

Proven tricks to get better tips

Proven tricks to get better tips

Servers are being short-changed as it’s revealed that one in ten brits don’t tip and those that do only leave, on average, 7% of the bill not the customary 12.5%. As a waiter, when you’ve worked hard to serve a table of customers it’s disheartening not to be left a decent tip. Read More

It's all about augmented reality in 2017

It’s all about augmented reality in 2017

Ashley Sheppard, Commercial Director, Call Systems Technology and Guest Technology Editor, Restaurant Magazine. As said in the December issue:

Everywhere I turn in my world of technology, I’m hearing about Augmented Reality (AR). Apparently, the market is expected to reach a staggering $660 million by 2018. Imagine if the UK restaurant market could take a huge slice of that pie? Read More

The top ten retail brands to follow on social media

The top ten retail brands to follow on social media

With so many different retailers vying for our attention it’s hard to choose the right ones to follow on social media. To make it easier for you, we’ve done all the research and come up with the most engaging, active, authentic and visually stimulating brands worthy of a follow. Read More

Vuze Table Location Technology

Keep it fast. Keep it casual.

Ashley Sheppard, Commercial Director, Call Systems Technology:

I’ve heard it said over the last year that the UK fast-casual market has yet to reach its full potential. However, we continue to ride the wave of the fast-casual revolution, with the likes of ‘artisan’ US burger brands, Five Guys and Shake Shack migrating to our shores in 2013, closely followed by Smashburger in 2014.

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Hot new London restaurants opening in time for the holiday season%0D

Hot new London restaurants opening in time for the holiday season

The holiday season quickly becomes a blur of plans while you try to catch up with countless friends and family for brunch, lunch, drinks and dinner. The last thing you want to worry about is finding the perfect place to eat. Read More

Top five hospitality stories for November

Top five hospitality stories for November

With all the news flying around each month it can be hard to keep track. Click below to read the top five stories of the month.
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