Ashley Sheppard, Commercial Director, Call Systems Technology and Guest Technology Editor, Restaurant Magazine. As said in the January issue:
We ended 2016 heralding the rise of Artificial Intelligence (AI) and as we kick start 2017, it will continue to be the buzzword making the rounds of the smart disrupters within hospitality. Read More
Servers are being short-changed as it’s revealed that one in ten brits don’t tip and those that do only leave, on average, 7% of the bill not the customary 12.5%. As a waiter, when you’ve worked hard to serve a table of customers it’s disheartening not to be left a decent tip. Read More
Ashley Sheppard, Commercial Director, Call Systems Technology and Guest Technology Editor, Restaurant Magazine. As said in the December issue:
Everywhere I turn in my world of technology, I’m hearing about Augmented Reality (AR). Apparently, the market is expected to reach a staggering $660 million by 2018. Imagine if the UK restaurant market could take a huge slice of that pie? Read More
Ashley Sheppard, Commercial Director, Call Systems Technology:
I’ve heard it said over the last year that the UK fast-casual market has yet to reach its full potential. However, we continue to ride the wave of the fast-casual revolution, with the likes of ‘artisan’ US burger brands, Five Guys and Shake Shack migrating to our shores in 2013, closely followed by Smashburger in 2014.
The holiday season quickly becomes a blur of plans while you try to catch up with countless friends and family for brunch, lunch, drinks and dinner. The last thing you want to worry about is finding the perfect place to eat. Read More