The hospitality industry is known for having a high employee turnover rate, reaching a staggering 66% at the end of 2016. Not only does this affect team structure and cohesion, but it also damages your bottom line. Read More
Eating out for lunch is becoming increasingly popular with consumers reducing their high spend on dinner occasions to spend more on their lunch time meal. Monthly research by MCA reveals that 50% of consumers are dining out for lunch compared to 25% at both dinner and breakfast, with the popularity being attributed to people taking a break from work or study. Read More
The majority of restaurant kitchens don’t operate to their full potential and as a result sales are lost and customers leave feeling dissatisfied. Luckily, kitchen automation software can streamline the cooking process for back of house staff and help them work more efficiently with front of house employees. Read More
At Call Systems Technology (CST) we supply paging systems to over 15,000 users across a diverse range of industries. Our advanced paging systems allow users to easily and rapidly communicate with staff and guests with the benefits of paging far outweighing the use of mobile phones.
Like the world around us hotels are continuing to change and evolve, these transformations are largely related to technology advances and have resulted in a new era of hotels to emerge. It’s not enough for hotels to simply provide a comfy bed & buffet breakfast, to keep up with the changing times they need to embrace technology and enhance the customer experience. Read More
Bums on seats I hear you say. Every restaurant operator wants bums on seats. That may be the case, however I fear we are moving into an age of virtual restaurants, or as it is being called, ‘restaurants without seats and seats without restaurants.’ Here, in Ashley Sheppard’s column for Restaurant Magazine as Guest Technology Editor, he explains his prediction. Read More