Keeping F1® Arcade Connected With a Reliable Two-Way Radio Solution
F1® Arcade is the world's first official Formula 1® experiential hospitality venue, combining state-of-the-art racing simulators with premium food, drinks and live Formula 1 action. Designed to bring the excitement of motorsport to fans and social groups alike, the venue offers an immersive racing experience alongside a vibrant hospitality environment.
The St Paul's features 69 full-motion Formula 1 racing simulators, stylish bars, quality dining and large screens showing every Grand Prix.
With hundreds of guests enjoying the venue throughout the day and evening, efficient communication between staff is essential to deliver a seamless customer experience
The Challenge
With multiple teams working across the venue, including front-of-house staff, bar teams, hosts, management and event support, F1® Arcade St Paul's needed an effective communication system to keep operations running efficiently during busy trading periods and events.
The venue's Technology Manager contacted CST as the existing two-way radio leasing agreement was coming to an end. With a limited timeframe to replace the system before the contract expired, the team needed a dependable supplier that could provide high-quality equipment, flexible leasing and ongoing servicing without disrupting day-to-day operations.
The Solution
After discussing the venue's operational requirements, CST recommended the Hytera BP515 licensed two-way radio as the ideal solution for the fast-paced hospitality environment.
CST supplied:
The licensed radio system provides clear, dependable communication while reducing the risk of interference that can occur on licence-free channels, an important consideration in a busy central London location.
The compact and lightweight BP515 radios enable staff across different departments to communicate instantly, helping teams coordinate more effectively during busy trading periods, private events and live Grand Prix weekends.
The Result
Working within a tight timescale, CST delivered the new radio system before the existing lease expired, ensuring there was no disruption to day-to-day operations.
The new system has helped F1® Arcade St Paul’s achieve:
- Improved site-wide communication between operational teams
- Improved coordination across front-of-house, bar, management and event staff
- Clear and secure licensed communications
- A flexible five-year leasing solution with predictable costs
- Ongoing access to servicing, repairs and technical support from a trusted supplier
By delivering the right equipment alongside responsive customer service and a flexible leasing package, CST ensured F1® Arcade St Paul’s could continue operating without interruption while giving the venue confidence that its communications infrastructure will continue to be maintained for years to come.
Customer Outcome
With a dependable communication system now in place, F1® Arcade St Paul's can coordinate teams more effectively during busy service periods and events, helping staff respond quickly to customer needs while maintaining efficient day-to-day operations. Ongoing servicing and technical expertise from CST provide long-term confidence that the solution will continue to meet the venue's operational requirements for years to come.
Why Lease Two-Way Radios?
For many businesses, leasing provides a practical and cost-effective way to invest in reliable communication equipment without a large upfront expense.
Key benefits of leasing include:
Lower upfront costs - Avoid a significant initial investment by spreading the cost over an agreed term.
Improved cash flow - Keep capital available for other business needs rather than tying it up in equipment purchases.
Predictable budgeting - Fixed monthly payments make it easier to forecast costs over the five-year agreement.
Ongoing support - Access to servicing, repairs and technical assistance from CST throughout the lease term.
Simplified approvals - Leasing can often be easier to approve as an operational expense rather than a large one-off capital purchase.
Potential tax advantages - Lease payments may be treated as a business expense, which could provide tax benefits depending on your company's circumstances. Customers should seek advice from their accountant regarding their individual tax position.