Seamless Access at Madame Tussauds with CST’s Wireless Call Points
Madame Tussauds, London, is one of the world’s most famous tourist attractions, welcoming millions of visitors annually. The museum showcases an array of lifelike wax figures, making it a popular destination for people of all ages and abilities. Madame Tussauds is dedicated to creating an accessible and inclusive environment for all visitors, regardless of mobility needs.
The Accessibility Challenge
Madame Tussauds needed to improve accessibility for visitors with mobility challenges, especially in areas where stairs present a barrier. The museum required a solution that would allow visitors to easily call for assistance at key points, such as the bottom of staircases, and ensure that staff could respond promptly to guide them to the nearest accessible routes. Additionally, the solution needed to be installed without any major alterations to the building’s structure, preserving its historic and aesthetic value.
A Wireless Solution for Effortless Installation
Call Systems Technology (CST) provided a tailored solution by installing wireless Accessibility Call Points throughout Madame Tussauds. These buttons were strategically positioned at crucial locations, including the bottom of stairways, where visitors may need assistance.
The wireless nature of the call points meant that installation was quick and non-invasive, avoiding the need for rewiring or complex construction work. This allowed CST to deliver a reliable and efficient system without disrupting the museum’s operations or aesthetic. When a visitor presses a call point, staff are alerted immediately, and they can swiftly provide assistance, guiding visitors to accessible routes, such as elevators or ramps.
A Model of Accessibility for High-Traffic Venues
Madame Tussauds’ collaboration with CST has demonstrated a forward-thinking approach to accessibility, ensuring that all visitors can enjoy a safe and inclusive environment. The wireless Accessibility Call Points provide a discreet, reliable solution that aligns with the museum’s commitment to visitor satisfaction and inclusivity.
Wireless Technology: Allows for quick and easy installation, with no disruption to the building’s structure or aesthetics.
Immediate Assistance: For visitors with mobility challenges, ensuring they receive help promptly when navigating difficult areas.
Improved Accessibility: Ensures all visitors, regardless of their physical abilities, can fully enjoy the museum experience.
Seamless Integration: With Madame Tussauds' operations, enhancing staff efficiency without affecting the museum’s day -to-day running.
Delivering Results: Fast Response, Enhanced Experience
The installation of CST’s wireless Accessibility Call Point system has significantly enhanced the visitor experience at Madame Tussauds. Guests with mobility challenges can now navigate the museum with confidence, knowing that assistance is just a button press away. The wireless system ensures that staff can respond promptly, leading to shorter wait times and a smoother, more inclusive experience.
Featured Product
A robust and reliable wireless first aider call point that sends a fast response alert to a pager, two way radio or our Gen2 Software, ensuring that help is on the way quickly and efficiently.
