Queue Management System for Retail | Call Systems Technology

Queue Management for retail

Boost sales and customer service levels

With queue management software solutions, customers can be kept updated while they wait for an item in stock to be delivered, gift wrapped or for a special service to be completed. With the convenient use of pagers or SMS text messaging, customers are free to shop until you're ready to alert them to return, eliminating long queues and congestion at key points. The freedom of the shopper encourages them to spend more as they wait to receive an alert. 

Easy to use and integrate

Easy and affordable, there is no hardware to install or maintain, the software works with any computer with internet access. It integrates with CST paging solutions and SMS text messaging allowing the customer to choose which way they would prefer to be contacted. And with the reporting capability, management can track wait times and monitor messages to ensure the store is working to the highest standards. 

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Que Management

SmartCall Paging and SMS

Provide a better patient experience with SmartCall. SmartCall creates an electronic wait list and notifies patients when their appointment is ready via SMS pager. The system gives patients the comfort of knowing they can venture out and always be reached, whether by text or pager.

Alphanumeric Pager

 

No more visible queues! Hand waiting customers a Coaster pager and they're free to wander nearby without losing their place in the queue. When staff are ready they press a button on the transmitter to call customers back. Coaster pagers are easy to use and alert customers with a flash, tone and vibrate. 

Coaster Pagers

 

No more visible queues! Hand waiting customers a Coaster pager and they're free to wander nearby without losing their place in the queue. When staff are ready they press a button on the transmitter to call customers back. Coaster pagers are easy to use and alert customers with a flash, tone and vibrate.