Can everyone hear your fire alarm?
18 million UK adults live with hearing loss or tinnitus.
If your alarm can’t reach them, it isn’t doing its job, and your organisation could be failing its legal duty under the Equality Act 2010 and BS 5839-1:2025.
DeafCall is a trusted, wireless emergency alert system that ensures no one is left unprotected. Designed specifically for deaf and hard-of-hearing people, it delivers instant vibration, flashing light and clear message alerts via a discreet pager, so critical warnings are seen and felt, not missed.
Already safeguarding over 3,500 UK sites, DeafCall helps organisations create safer, more inclusive environments while meeting their compliance obligations with confidence.
Why organisations choose DeafCall:
- Meets legal responsibilities under the Equality Act 2010 and BS 5839-1:2025
- Protects deaf and hard-of-hearing staff, visitors and residents during emergencies
- Proven nationwide, trusted in over 3,500 UK locations
- Simple, reliable technology with minimal maintenance
- Cost-effective and scalable, suitable for single sites or large estates
Our DeafCall Solutions:
Pagers
Staff pagers ensure that vital alerts reach everyone, including people who are deaf or hard of hearing. With dependable vibration and visual notifications, they support quick, coordinated responses in emergencies and integrate seamlessly with CST’s broader safety and communication systems.
DeafCall Transmitter
Provide reassurance and confidence for staff and customers with hearing loss during any critical situation or emergency. Messages can be sent instantly to connected pagers, enabling immediate action. In addition, the continuous battery backup offers 24-hour protection in the event of a power failure.
Vibrating Pillow Pad
The DeafCall Pillow Alarm is a mains-powered device that alerts people who are deaf or hard of hearing whilst they sleep. When the DeafCall Transmitter triggers a full alarm evacuation, the pillow pad vibrates and the unit’s top beacon flashes white. A test button and an on/off key switch are also located on the top of the unit.
Swissphone X05 Pager
Suitable for both day and night use, this rechargeable pager offers outstanding performance. It ensures secure message delivery, provides loud alerts, and is exceptionally robust while still being comfortable to wear.
Daytime use
Simply remove the pager from its charging pod and secure it with the belt clip.
Night-time use
Return the pager to its charging rack and ensure the pillow pad is connected. Position the pillow pad under your pillow, using the extendable wire if required.
Our DeafCall Solution is scalable with multi-site coverage, providing reliable and secure alerts in emergencies.
FAQ
Q. What is DeafCall?
DeafCall is a wireless emergency paging system created to ensure deaf and hard-of-hearing individuals receive critical alerts when it matters most. In situations such as fire alarms or evacuations, DeafCall provides immediate, reliable notifications so no one is left unaware or unprotected.
Q. How does the system work?
Using a discreet personal pager, the system delivers alerts through strong vibration, flashing lights, and clear text messages. This ensures emergency warnings are not only visible but also felt, offering a trusted and effective solution for inclusive safety in any environment.
Q. Is the system compliant with fire safety regulations?
Yes. DeafCall systems are designed to support compliance with the Equality Act 2010 and the British Standard BS 5839-1:2025, helping organisations meet their legal and safety responsibilities.
Q. Can the system cover multiple buildings?
Yes. Depending on the installation, DeafCall can be configured to operate across large sites, including multi-storey and multi-building facilities, providing reliable coverage wherever it’s needed.
Q. How many pagers can be linked to one system?
There is no fixed limit. DeafCall systems are fully scalable and can support multiple pagers, depending on the size of the building and the number of users requiring alerts.