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All posts tagged customer service

How a communication solution helps hotels differentiate themselves from Airbnb

The element of customer service is the primary difference between staying in a hotel or booking through Airbnb.

Top five ways counter-service restaurants can improve the guest experience

Counter service restaurants are on the rise, with operators tweaking the format to create new mid market restaurant formats.

Top ten reasons why we still need pagers

At Call Systems Technology (CST) we supply paging systems to over 15,000 users across a diverse range of industries. Our advanced paging systems allow users…

Proven tricks to get better tips

Servers are being short-changed as it’s revealed that one in ten brits don’t tip and those that do only leave, on average, 7% of the…

It’s all about augmented reality in 2017

Ashley Sheppard, Commercial Director, Call Systems Technology and Guest Technology Editor, Restaurant Magazine. As said in the December issue: Everywhere I turn in my world of…

Vuze Table Location Technology

Keep it fast. Keep it casual.

Ashley Sheppard, Commercial Director, Call Systems Technology: I’ve heard it said over the last year that the UK fast-casual market has yet to reach its…

focus on social media

3 New Year’s resolutions for your restaurant

Kick-start your restaurant’s 2016 with a New Year’s resolution which can easily be kept. Don’t give up halfway through the year, stick with these three…

How pubs can smash profit targets during the winter months

Winter has officially set in and the holiday season is upon us. With only 2 weeks to go until Christmas people are spending their money on…

UK based Call Systems Technology has deployed a bespoke call button and staff paging system across ten of Carnival Cruise Line’s ships.

Cruise & Ferry

Call Systems Technology featured in Cruise & Ferry

CST’s partnership with Carnival Cruise Lines to install EasyCall and Paging solutions across 10 of its ships featured in Cruise & Ferry.