The element of customer service is the primary difference between staying in a hotel or booking through Airbnb.
Counter service restaurants are on the rise, with operators tweaking the format to create new mid market restaurant formats.
At Call Systems Technology (CST) we supply paging systems to over 15,000 users across a diverse range of industries. Our advanced paging systems allow users…
Servers are being short-changed as it’s revealed that one in ten brits don’t tip and those that do only leave, on average, 7% of the…
Ashley Sheppard, Commercial Director, Call Systems Technology and Guest Technology Editor, Restaurant Magazine. As said in the December issue: Everywhere I turn in my world of…
Ashley Sheppard, Commercial Director, Call Systems Technology: I’ve heard it said over the last year that the UK fast-casual market has yet to reach its…
Kick-start your restaurant’s 2016 with a New Year’s resolution which can easily be kept. Don’t give up halfway through the year, stick with these three…
Winter has officially set in and the holiday season is upon us. With only 2 weeks to go until Christmas people are spending their money on…