Technology: Supporting Industry Challenges

As technology makes leaps and bounds, the good news is that solutions are here for the taking. The pandemic has caused an increase in technology integration and its role in business operations. They have streamlined their processes using technology to shape the way they run.

How to use technology to combat restaurant complaints

It can take 20-years to build a reputation and five minutes to ruin it. In today’s digital world, a restaurant’s online reputation is under continuous scrutiny and flux. With the popularity and growth of review sites, how can restaurants take advantage of technological opportunities whilst avoiding the threats?

How To: Improve Customer Service At Your Stadium

Kiosks, restaurants, retail stores and hospitality suites – staff efficiency must be excellent throughout a venue. However, this can be a challenge in a busy stadium. Here we list our top 4 ways to help boost efficiency in stadiums.

Meetings served swiftly at Rhinefield House Hotel

The Rhinefield House Hotel prides itself on the high level of customer service. Managers make sure staff are always on hand during breaks in their successful meetings service. However, it is uneconomical to station staff beside each room at other times.